CalFresh is proud to play a critical role in reducing hunger and poverty and improving health by providing nutrition assistance to millions of low-income households through an array of vital services. CalFresh has the power to reduce hunger, support health, expand opportunity – and even respond to disasters. CalFresh provides monthly benefits to help households purchase the food they need if eligible. CalFresh benefits cannot be used to buy alcoholic beverages, and tobacco products.
We have refreshed our CalFresh logo and have launched a family of CalFresh brands to unite each of our services across food benefits, nutrition education, employment and training, and disaster response under one shared identity.
CDSS has launched a healthy living website: http://calfresh.dss.ca.gov/healthyliving/Home in partnership with state, county, community partners and local offices to promote healthy eating, physical activity, and food security.
Methods to Apply
- For office hours and locations near you, click here
- Apply online 24-hours a day, 7 days a week by going to our Benefits CalWIN website, www.MyBenefitsCalWIN.org . Minimum requirements to apply are: Name, Address and Signature
- Applications can be mailed to: P O Box 1912, Fresno CA 93718
- By faxing in your application to (559) 600-7706
If you need to speak to a worker, call toll free
1-855-832-8082 between 7:30 am-4:30 pm
Who Is Eligible
A CalFresh Household may be a family, an individual, or any combination that purchases food and prepares meals together. A child living with parents cannot be a separate household until age 22.
Citizens of the United States or non-citizens who are legally residing in the U.S. are eligible to apply for CalFresh. Non-citizen parents may be able to receive benefits for their children who are citizens. Some income and property limits are reviewed to see if the CalFresh household is eligible. Property used as a home is exempt from property limits.
The benefits you may be eligible to receive depend on your monthly income and household size. Below is the maximum benefits listed by the size of the Household. (Effective 10/01/2019)
CalFresh Benefits Chart by Household Size
For each additional member add
Electronic Benefit Transfer (EBT) Card
If you qualify for CalFresh assistance, you will receive a plastic card called an Electronic Benefit Transfer (EBT) card. You can use your EBT card like a bank debit card to access your CalFresh benefits to purchase food items at most grocery and convenience stores, as well and farmers markets.
- Request a replacement EBT Card by calling 1-877-328-9677
- Please be cautious as there are many EBT card scams that are occurring.
- Do not give out your EBT card number and PINs as the county, state, and federal government will NEVER ask you for your EBT card number and PIN by a text message, phone call, email, or on a website.
- You may visit California EBT Project Office to view current scams that have been reported. http://www.ebtproject.ca.gov/ClientInformation/scams.shtml
- Check your account balance; find retailers and ATMS that accept your EBT card without charges at the California EBT Client website.
Pandemic EBT (P-EBT) benefits coming in May 2020 and are issued by California Department of Social Services (CDSS) and California Department of Education (CDE), funded by the United States Department of Agriculture (USDA).
Because schools are closed due to COVID-19, children who are eligible for free or reduced-price meals can get up to $365 in food benefits in addition to their pick up meals from school.
Families that are directly-certified through their school for meals through CalFresh, CalWORKs, Medi-Cal or social services do not need to apply for P-EBT. They should receive a new P-EBT card in the mail between May 8-22. Instructions will be included with the P-EBT card to create your private PIN number so your card will be ready to use.
Families eligible for free and reduced-price school meals and certified through a school application and some attending schools where meals are free for all students, and who are not receiving CalWORKs, CalFresh, Medi-Cal or Social Services will need to apply for P-EBT online between May 22-June 30. *Website will be available soon
P-EBT is a one-time benefit.
- Families who are required to apply and do not do so by June 30, 2020 will not be able to receive benefits once the online application closes
- P-EBT benefits can be used for up to one year from the date of issuance
- P-EBT benefits will be loaded onto a dedicated EBT Card, issued in the name of a child and can be used like a debit card to purchase food in most grocery stores, farmers’ markets and online food purchases through Amazon and select Walmart locations
For more information visit:
For P-EBT card assistance call California's EBT customer service center at (877) 328-9677. You can reach them 24 hours a day, 7 days a week. Customers will be routed to a dedicated P-EBT Helpline for issues that the EBT customer service center cannot resolve. The customer service center/helpline will support P-EBT PIN set-up, issues with family changes, such as an address change, lost or stolen cards, application status, and basic eligibility trouble shooting.
EBT Online is here
You can now order groceries online and have them delivered to your doorstep using Amazon and participating Walmart locations.
You will be able order food online that you would normally buy
with your EBT card in-person and select home delivery*.
*CalFresh Food benefits cannot be used to cover the cost of delivery at this time.
For more information
visit EBT Online at https://www.cdss.ca.gov/ebtonline.
CalWORKs recipients will also be able to use their benefits to make food or other purchases at Walmart.
Watch our YouTube video for more information
The County of Fresno Department of Social Services’ response to COVID-19 Coronavirus
The County of Fresno Department of Social Services (DSS) is committed to assisting adults, children, and families to achieve health, safety and self-sufficiency through a diverse range of programs and partnerships.
DSS has planned, prepared and is responding by adhering to Federal/State/Local public health guidance to help protect you and prevent exposures to COVID-19 Coronavirus. We will continue business operations to meet our goals of providing excellent service delivery to the community. For your safety, we are strongly encouraging you to utilize the resources we have available as many of the services and benefits can be obtained without coming into the office. At this time, all Eligibility interviews will be conducted by telephone.
Fresno County Department of Social Services is promoting online, phone, mail, FAX and internet services. Below are the options you may utilize to access services.
Need to reschedule your appointment or missed your appointment? Call: 1-855-832-8082
Hours of operations: Monday through Friday from 7:30 a.m. - 4:30 p.m.
24/7 Automated System: 1-877-600-1377
Case and Benefit Information
This can be set up by using a computer or downloading the MyBenefits CalWIN mobile app (Available for iOS and Android)
With mybenefitscalwin.org, you do not have to visit the office. You can manage your benefits online. Get answers to your basic questions anytime, anywhere
- Apply or check eligibility
- View your current and historical program status
- Monitor benefit amounts and check EBT balances
- Manage your periodic reports and renewal forms online
- Submit periodic reports
- Communicate with a worker
How to Create a BCW Account
Step 1: Select create an account
Step 2: Select County of residence
Step 3: Enter your personal information
Step 4: Enter user name/password, select security questions, and sign-in picture
Step 5: Enter your detail information (email address and language) Step 6: You will be asked if you want to view your case information *if Yes, enter your social security number and birthdate
Step 7: Complete the confirmation process
* An email confirmation will be sent to the email address provided
* Check your email
* Confirm account set-up
* Return to My Benefits CalWIN
Clients can simply visit the site, create an account, and conveniently access self-service options such as:
- View Case Information
- View, download, and print Income Grant Verification
- Check upcoming appointments
- Upload documents/verifications
- View community resources
What you will need to create an account:
- Case number
- Date of Birth of the Primary Applicant
- Social Security Number or ID Number from your Benefits Identification Card
- Valid Email Address
Note: Fresno County DSS employees and their relatives will not be able to create an account
DSS PASS Resources/Links:
Client Video 1: Website Overview
Client Video 2: How to Create A DSS PASS Account
Client Video 3: How to Navigate the DSS PASS Website
Client Video 4: How to Reset Your DSS PASS Password
Client Video 5: Reset Your DSS PASS Password When You Can't Access Your Email
Staff Video 1: ICMS Overview
2-1-1 Fresno County is an Information and Referral Helpline that gets people connected with agencies and/or organizations that can help them in their time of need.
2-1-1 Fresno County is a free and confidential service that is available 24 hours a day, 7 days a week, and 365 days a year in over 170 languages.
2-1-1 Fresno County is also a Disaster and Emergency Response Center. If you are outside Fresno County and need assistance, please go to www.211.org to locate a 2-1-1 for your area.
Central California Food Bank and its partners provide services in the community and are dedicated to ending hunger in Central California. You can get information regarding: Services, locations of fresh produce and the locations of all food distributions by visiting their website.