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CalFresh is proud to play a critical role in reducing hunger and poverty and improving health by providing nutrition assistance to millions of low-income households through an array of vital services. CalFresh has the power to reduce hunger, support health, expand opportunity – and even respond to disasters. CalFresh provides monthly benefits to help households purchase the food they need if eligible. CalFresh benefits cannot be used to buy alcoholic beverages, and tobacco products. In addition, they may also be used to buy seeds and plants to grow food for the family to eat.

We have refreshed our CalFresh logo and have launched a family of CalFresh brands to unite each of our services across food benefits, nutrition education, employment and training, and disaster response under one shared identity. 

CalFresh has three new logos, for the food component, Employment and training and Disaster Response

The shared CalFresh vision of California Department of Social Services (CDSS) is for all people in California to have better access to better food for better living.

CDSS has launched a healthy living website: in partnership with state, county, community partners and local offices to promote healthy eating, physical activity, and food security.

The County of Fresno Department of Social Services’ response to COVID-19 Coronavirus 

The County of Fresno Department of Social Services (DSS) is committed to assisting adults, children, and families to achieve health, safety and self-sufficiency through a diverse range of programs and partnerships.

DSS has planned, prepared and is responding by adhering to Federal/State/Local public health guidance to help protect you and prevent exposures to COVID-19 Coronavirus. We will continue business operations to meet our goals of providing excellent service delivery to the community. For your safety, we are strongly encouraging you to utilize the resources we have available as many of the services and benefits can be obtained without coming into the office. At this time, all Eligibility interviews will be conducted by telephone.

Fresno County Department of Social Services is promoting online, phone, mail, FAX and internet services. Below are the options you may utilize to access services.

Need to reschedule your appointment or missed your appointment? Call: 1-855-832-8082

 Hours of operations: Monday through Friday from 7:30 a.m. - 4:30 p.m.

24/7 Automated System: 1-877-600-1377

 Case and Benefit Information 

This can be set up by using a computer or downloading the MyBenefits CalWIN mobile app (Available for iOS and Android) 


With, you do not have to visit the office. You can manage your benefits online. Get answers to your basic questions anytime, anywhere

Services Provided:

  • Apply or check eligibility
  • View your current and historical program status
  • Monitor benefit amounts and check EBT balances
  • Manage your periodic reports and renewal forms online
  • Submit periodic reports
  • Communicate with a worker

How to Create a BCW Account

Step 1:  Select create an account

Step 2: Select County of residence

Step 3: Enter your personal information

Step 4: Enter user name/password, select security questions, and sign-in picture

Step 5: Enter your detail information (email address and language) Step 6: You will be asked if you want to view your case information *if Yes, enter your social security number and birthdate

Step 7: Complete the confirmation process

* An email confirmation will be sent to the email address provided
                   * Check your email
                   * Confirm account set-up
                   * Return to My Benefits CalWIN  


Clients can simply visit the site, create an account, and conveniently access self-service options such as:

  • View Case Information
  • View, download, and print Income Grant Verification
  • Check upcoming appointments
  • Upload documents/verifications
  • View community resources

What you will need to create an account:

  • Case number
  • Date of Birth of the Primary Applicant
  • Social Security Number or ID Number from your Benefits Identification Card
  • Valid Email Address

Note: Fresno County DSS employees and their relatives will not be able to create an account

DSS PASS Resources/Links:

Client & Staff YOU TUBE Informational Videos

Client Video 1: Website Overview

Client Video 2: How to Create A DSS PASS Account

Client Video 3: How to Navigate the DSS PASS Website

Client Video 4: How to Reset Your DSS PASS Password

Client Video 5: Reset Your DSS PASS Password When You Can't Access Your Email

Staff Video 1: ICMS Overview


Electronic Benefit Transfer (EBT) Card

If you qualify for CalFresh assistance, you will receive a plastic card called an Electronic Benefit Transfer (EBT) card. You can use your EBT card like a bank debit card to access your CalFresh benefits to purchase food items at most grocery and convenience stores, as well and farmers markets.

  • Check your account balance; find retailers and ATMS that accept the EBT card at the California EBT Client website
  •  Request a replacement EBT Card by calling 1-877-328-9677
  • Please be cautious as there are many EBT card scams that are occurring.
  • Do not give out your EBT card number and PINs as the county, state, and federal government will NEVER ask you for your EBT card number and PIN by a text message, phone call, email, or on a website.
  • You may visit California EBT Project Office to view current scams that have been reported.

Methods to Apply

  • For office hours and locations near you, click here
  • Apply online 24-hours a day, 7 days a week by going to our Benefits CalWIN website, . Minimum requirements to apply are: Name, Address and Signature
  • Applications can be mailed to: P O Box 1912, Fresno CA 93718
  • By faxing in your application to (559) 600-7706

If you need to speak to a worker, call toll free
1-855-832-8082 between 7:30 am-4:30 pm

Who Is Eligible

A CalFresh Household may be a family, an individual, or any combination that purchases food and prepares meals together. A child living with parents cannot be a separate household until age 22.

Citizens of the United States or non-citizens who are legally residing in the U.S. are eligible to apply for CalFresh. Non-citizen parents may be able to receive benefits for their children who are citizens. Some income and property limits are reviewed to see if the CalFresh household is eligible. Property used as a home is exempt from property limits.

The benefits you may be eligible to receive depend on your monthly income and household size. Below is the maximum benefits listed by the size of the Household. (Effective 10/01/2019)

CalFresh Benefits Chart by Household Size


Max Allotment





















For each additional member add