Public Authority

Hands on Cane, elder, senior, canewheelchair, caregiver

NEW! Register to Enroll as a Care Provider Online!

IHSS Provider Online Enrollment and Orientation

No more in-person Orientation Classes to attend!  

No more waiting on the phone to schedule or reschedule an orientation!  

Sign enrollment documents and provide your ID cards while remaining safely in your car! 

Registering online is convenient, simple and available 24 hours a day, 7 days a week! 

Take me to IHSS Provider Online Enrollment & Orientation!

 Electronic Visit Verification (EVV) is here!

As of Spring 2020, all Fresno County IHSS Recipients & their Care Providers are required to submit & approve their timesheets either online via the Electronic Services Portal (ESP), or by phone via the Telephone Timesheet System (TTS).

No more paper timesheets!
As a Care Provider you can get paid faster, especially if you use Direct Deposit!
No more mail time, postage fees or lost or damaged timesheets!
Less chance of errors & violations with automatic system warnings!
No more phone calls to check on payment or timesheet status!

I want more information on EVV

EVV Training Materials, Webcasts & Webinars

Timesheet Options for IHSS Care Providers

Please Be Advised:

The IHSS Provider & Recipient Call Center (PARCC) is experiencing high call volumes & longer wait times. 

Please utilize self-service options whenever possible, such as submitting forms by email or accessing the Electronic Service Portal (ESP) for timesheet & payment information. 

What is the IHSS Public Authority and what do we do?

The Public Authority was established per State mandate to act as Employer of Record for In-Home Supportive Services (IHSS) Care Providers. The Public Authority negotiates with the Provider's Union SEIU 2015 to set wages, benefits and working conditions for the IHSS Care Providers. The Public Authority also maintains a Provider Registry to help the IHSS Recipients find Care Providers so they can remain in their home safely and independently.Clasped Hands, elder care, caregiver

  How do I become an IHSS Care Provider?

IHSS Care Providers offer assistance to eligible aged, blind and disabled individuals to live safely and independently in comfort of their own homes. The IHSS provider is chosen by the client, and works in the client's home to do those tasks the client cannot do for themselves. More information on how to enroll to be an IHSS Care Provider 

How do I join the IHSS Public Authority Provider Registry

Our IHSS Care Provider Registry maintains a database of Care Providers that have been screened and trained by the Public Authority. The Provider Registry helps link IHSS recipients to providers. When an IHSS recipient asks for help to find a provider, the Public Authority matches providers in the Registry to the recipient's physical location, authorized tasks and work schedule. Since the recipient is the employer, the recipient will interview providers and make a decision on who they will hire. Recipients can also fire a provider at will. More information on how to apply to be an IHSS Public Authority Registry Provider

SEIU Local 2015 (Union)

Being an IHSS Provider makes you a member of the SEIU Local 2015. Do you have a question about Healthcare Benefits or other issues? Please contact SEIU by phone or visit the office located at:

1943 N Gateway Blvd. Suite 101
Fresno, CA 93727
(855) 810-2015

SEIU Local 2015 Online

Report IHSS Fraud

In-Home Supportive Services fraud is an intentional attempt by some providers, and in some cases beneficiaries, to receive unauthorized payments or benefits from the program. This fraud can take many forms, but the most common involves providers knowingly billing for services not performed, or providers billing for the care of more beneficiaries than they can actually serve.
If you observe or have knowledge of suspicious In-Home Supportive Services (IHSS) activity, call the DHCS IHSS Fraud Hotline telephone number, 1-800-822-6222, to report it. The call is free and you can remain anonymous. You can also send an e-mail to The recorded message may be heard in English and ten (10) other languages including Spanish, Vietnamese, Cantonese, Armenian, Hmong, Cambodian, Laotian, Farsi, Korean, and Russian. 

Speak up! Join the IHSS Advisory Committee

Would you like to have a say in the care that you provide or receive? Or discuss issues and changes in the IHSS Program? By attending monthly IHSS Advisory Committee meetings you will have the opportunity to provide input from the perspective of the Care Provider and Recipient. Learn more about the IHSS Advisory Committee here.


IHSS Public Authority Provider & Recipient Call Center
(PARCC): (559) 600-6666 option 4

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