COVID-19 Resources for Fresno County IHSS Care Providers

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COVID-19 Resources for Fresno County IHSS Care Providers

The Fresno County Department of Social Services, In-Home-Supportive Service & Public Authority is committed to inform, support and help keep our IHSS Care Providers & Recipients safe during these unprecedented times.

coronavirusCOVID-19 (Novel Coronavirus) is a contagious disease that can cause mild-to-moderate respiratory illness. Symptoms are very similar to the flu, including fever, cough and/or shortness of breath. Please do your part in maintaining at least six feet of distance with your peers, staying home if you are feeling mildly ill, and washing hands and surfaces frequently as part of your daily routine. This health crisis will require everyone to play a role during this challenging time.

Fresno County IHSS Care Providers Please Be Advised

If you are caring for an IHSS Recipient who:

• has been diagnosed with Novel Coronavirus (COVID-19)
• has been directed to quarantine due to COVID-19
• or is showing symptoms of having COVID-19

Personal Protection Equipment (PPE) may be available to you.  If you believe that you have a need for PPE, please call the Provider & Recipient Call Center (PARCC) at (559) 600-6666 and request to speak to a Public Authority Social Worker.

 If you can provide emergency services as a Care Provider due to COVID-19 related issues, OR are an IHSS Recipient who is experiencing COVID-19 related issues, and are in need of an Emergency Care Provider, please call the Provider & Recipient Call Center (PARCC) at (559) 600-6666 and request to speak to a Public Authority Social Worker.   

On March 19, 2020, the California State Public Health Officer and Director of the California Department of Public Health ordered all individuals living in the State of California to stay home or at their place of residence, except for essential needs as needed to maintain continuity of operation of the federal critical infrastructure sectors.  Read the full Executive Order. Please know that IHSS and WPCS Providers are considered essential workers, and should continue to provide services to their recipients. For more information go to Essential Job List.

We know that you may have questions or concerns because you may be providing IHSS service to one or more recipients who may be at risk or in isolation. Please be advised, if you are not experiencing symptoms and have not tested positive for COVID-19, you should continue to provide services to your IHSS recipient. The State and county are working hard to make sure you and your recipient remain safe and healthy.

Read the California Department of Social Services' Notice to IHSS Providers

 Read the National Association for Home Care & Hospice Guide for Household Members, Intimate Partners & Caregivers

You can protect yourself and the IHSS recipient(s) you serve by:

  • Washing your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing, or having been in a public place.
  • Avoiding touching your eyes, nose, or mouth with unwashed hands.
  • Avoiding close contact with people who are sick.
  • Staying away from work, school, and other people if you become sick with a fever, cough, or respiratory symptoms.
  • Eliminating or minimizing visitors.

Emergency Paid Sick Leave Due to COVID-19 Pandemic

On March 18, 2020, the President signed HR 6201, also known as the Families First Coronavirus Response Act (FFCRA) into law. Division E of the FFCRA, the Emergency Paid Sick Leave Act (EPSLA), provides for two weeks of emergency paid sick leave when a covered employee is unable to work due to the COVID-19 pandemic. The FFCRA became effective on April 2, 2020 and will remain in effect until December 31, 2020

Remember that IHSS Care Providers can utilize accrued sick leave in addition to working all of the IHSS hours assigned to them without incurring an overtime violation.

More information about Paid Sick Leave, including Emergency Paid Sick Leave

Please see below for more valuable resources:

 When and How to Wash Your Hands



Slow the Spread by Using Cloth Face Coverings

 Person Wearing Cloth Face Mask

How does one safely remove a used cloth face covering?

Individuals should be careful not to touch their eyes, nose, and mouth when removing their face covering and wash hands immediately after removing.

How to Safely Remove Gloves

Person wearing white rubber gloves

Center for Disease Control & Prevention (CDC)

World Health Organization (WHO)

California Department of Social Services (CDSS) Coronavirus Information

State of California Coronavirus (COVID-19) Response

Essential Job List

California Department of Public Health (CDPH)

 Fresno County Department of Public Health (FCDPH) COVID-19

Caring for Someone with COVID-19

 CDPH Face Coverings Guidance

FCDPH Masking Guidelines

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