Employee Assistance Program

Press Enter to show all options, press Tab go to next option

EAP Provider - Deer Oaks EAP Services

Effective January 1, 2018, Deer Oaks EAP Services is the County of Fresno's benefits provider for the Employee Assistance Program (EAP).

All employees and their household members/dependents are eligible to access the EAP.  Retirees and employees who have recently separated from Fresno County employment will continue to have access to services for up to six (6) months post-employment. All benefits are employer-paid and are 100% confidential.

Services include free:

  • confidential counseling (up to 8 sessions per separate issue per year)
  • legal assistance (free 30-minute telephone or in-person consultation with a plan attorney and 25% discount on hourly attorney fees)
  • financial counseling (free unlimited telephone consultations with financial counselors)
  • assistance with finding child and elder care programs
  • work/life services
  • take the high road benefit (one-time cab reimbursements due to incapacitation, up to $45)

View a detailed list of free services!

Contact Information 

Members may access the EAP by calling the toll-free Helpline number, downloading the iConnectYou Smartphone App, or instant messaging with a Work/Life Consultant through LiveCONNECT available on the website.

iConnectYou Passcode: 130179Deer Oaks Logo
Toll-free number:  1-888-993-7650
Username/Password: fresnocounty

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer