Weights and Measures inspections are mandated by state law to protect the interests of the buyer and seller to ensure honesty and integrity in everyday business transactions. This protection is accomplished through our continuous and systematic inspection of all equipment that weighs or measures a commodity that is sold. We check scanner systems for pricing accuracy and packaged products for stated net contents. Every transaction involving the exchange of goods, property and service is affected in a vital way by some form of weights and measures. The use of uniform weights and measures is extremely important, even though many buyers and sellers are rarely aware of them. Our mission is to ensure that consumers have adequate information to facilitate meaningful and reliable value comparison.
The efforts of the Weights and Measures Division instills confidence in the marketplace.
Weights and Measures offers protection to the Customer through the following programs:
Quantity Control - Inspect packaged commodities to ensure they contain the proper amount and have the correct labeling. This program also investigates deceptive packaging and makes test purchaes to ensure compliance.
Device Inspection - Inspect and test commercially used weighing and measuring devices. Weighing devices include scales, such as computing, pharmacy, gold, airport luggage, and vehicle scales. Measuring devices include meters, such as gasoline dispensers, taxi meters, propane meters, and fabric measures.
Petroleum - Check the quality and labeling of petroleum products as well as service station advertising signs. This includes checking gasoline octane ratings, boiling points of brake fluids, as well as quality of motor oils and anti-freeze.
Weighmaster - Inspect licensed weighmasters to ensure accuracy of the certificates issued, such as those for moving household goods and weighing of agricultural products.
Compliance - Investigate all complaints received from consumers; initiate investigations into possible unlawful practices; coordinate with the District Attorney in the prosecution of violators; conduct educational programs, displays, and brochures to educate the public in proper shopping habits.
Advice to the Consumer
Watch the weighing or measuring readout. Make sure it starts a zero or you may be paying for something you did not get.
- When buying gasoline, look at the pump meter before the start of fuel delivery. The meter should be cleared and the computer indicator set at zero. If you pay cash, make sure the cash price shows on the pump indicator.
- Package size may be deceptive – don’t be fooled by the apparent size. Remember that KING SIZE, GIANT SIZE, or FAMILY SIZE mean nothing. Read the quantity statement. Compare prices per ounce among different sizes and among different brands.
- Check your receipts, especially scanned items on sale, for price accuracy.
- Buy solid commodities by weight, rather than count, whenever possible.
- Learn the unit price (price per pound, per quart, etc.) of what you buy and make sure that you are paying the correct price for quantity received.
- The weight of paper and plastic wrapping and the containers used in prepackaged meat and other items must not be included. All packaged items must indicate NET WEIGHT.
- Learn to read scale and meter indications at your favorite store or gas station and observe the weighing and measuring of your purchases.
- Just as you demand accurate change from the cashier, demand accurate weight and measure of your purchases.
- Some stores provide scales on which you can check weights of your purchases. Use them.
- Propane meters must be reset by the attendant fueling your bottle; watch that the meter is zeroed before the attendant begins fueling.
Report suspected inaccuracies or violations of the weights and measures laws and regulations to the Department of Agriculture, Weights and Measures Division.
- We Respond to and Resolve Citizen's Complaints
- Shelf Price/Scanner
- Octane Rating in Question
- Deceptive Packaging
- Water in Fuel
- Short Measure Gasoline Delivery
- Recycling Inaccuracies
- Short Weight Products
- Posted or Advertised Price Not Honored
- Percent Off Not Taken at Register
- Short measure of Delivered Firewood