General Information

Contact Dept

  • Address:
    2135 Fresno Street, Suite 100
    Fresno, CA 93721
  • DSS Case Information:
    (559) 600-1377 or toll-free (877) 600-1377. To speak to a worker call (559) 600-9980 or toll free (855) 832-8082 between 7:30am-4:30pm.
  • Child Protective Services Hotline:
    (559) 600-8320 and / or (559) 266-2463 Fax Number
  • Elder Abuse/Adult Protective Services Hotline:
    1 (800) 418-1426 or (559) 600-3383 or (559) 230-1976 (Fax Number)
  • Email Department

Refugee Services For New Americans

Our Location: 4449 East Kings Canyon Road, Fresno, CA  93702
Phone (559) 600-3249

The New Americans Services Section of Department of Social Services (DSS) focuses on providing culturally sensitive employment and temporary assistance services to the New Americans of Fresno County. This specialized section consists of two divisions: the Employment Services Section and the Temporary Assistance Section.

Employment services are provided to new Americans and former refugees in receipt of CalWORKs, and/or Refugee Cash Assistance (RCA). These services are designed to assist participants in achieving or sustaining financial self-reliance, and to address multiple employment barriers when needed. Services offered include employment appraisals, intensive case management and specialized employment strategies to meet the unique needs of this population.

The Temporary Assistance Section processes requests for benefits such as Cash aid, Food Stamps and Medi-Cal, and provides referrals to community agencies for additional assistance. Applications are also taken for the RCA program for refugees without children who may qualify for financial assistance, Food Stamps and Medi-Cal for up to eight months. Following this eight month period, eligibility is explored for General Relief, Food Stamps and the Medical Services Program.

Language services are available to limited or non-English speaking applicants/clients at no charge.


  FAQ about Refugee Services  

 Refugee Services Directory On-Line  

 Fresno County Refugee Service Providers 

 Refugee Services Plan FY 2010-2011   


 Other Links:

California Department of Social Services
 Refugee Program Branch 

 U.S. Department of Health and Human Services
 Administration for Children and Families
 Office of Refugee Resettlement                     

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