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Fresno County reminds of temporary Electronic Benefit Transfer (EBT) outage this weekend

Post Date:06/19/2018 11:15 AM

FRESNO, CA – The Fresno County Department of Social Services reminds users of Electronic Benefit Transfer (EBT) they will NOT be able to use any EBT Benefits (food or cash) or speak with EBT Customer Service for a 24-hour period from 11 pm this Saturday, June 23, 2018 until 11pm Sunday, June 24, 2018. Cardholders are advised to plan ahead for their shopping needs and for getting cash.

The State of California is transitioning from the current EBT vendor to a new vendor. This planned outage is necessary to complete the transition and EBT System update. 

The State of California has mailed the “Important Information About EBT” Notice (attached) to active cardholders and notified EBT Retailers of the system update and outage period.

More information about the outage may be found on the California Department of Social Services website at http://www.cdss.ca.gov/

More information about the EBT system may be found at http://www.cdss.ca.gov/EBT-Card
 

EBT Outage Notice.pdf 

Fresno County reminds of temporary Electronic Benefit Transfer (EBT) outage this weekend.pdf