General Information

Contact Dept

  • Address:
    2135 Fresno Street, Suite 100
    Fresno, CA 93721
  • DSS IVR System (Case Info):
    (559) 600-1DSS (1377) or toll-free 1 (877) 600-1377. To speak to a worker, call 1-855-832-8082 between 7:30am-4:30pm
  • Child Protective Services Hotline:
    (559) 255-8320 and / or (559) 266-2463 Fax Number
  • Elder Abuse/Adult Protective Services Hotline:
    1 (800) 418-1426 or (559) 600-3383 or (559) 230-1976 (Fax Number)
  • Email Department

Medi-Cal



For Info or to Apply Online, visit: www.mybenefitscalwin.org
Apply at: Heritage Center- 3151 N. Millbrook Fresno, CA 93703

Phone: 1-877-600-1377

The DSS Service Center is now open and Workers are available from 7:30 am to 4:30 pm to assist you. To talk to a Worker, call 1-855-832-8082 or access our 24-hour automated phone line at 1-877-600-1377.

Aged, Blind or Disabled (ABD) Medi-Cal Minor Consent Medi-Cal
Medical Service Program (MSP) Medi-Cal Outstation/Outreach Sites
 1931 Medi-Cal Program  FAQ about Medical Care

Medi-Cal is a State program, patterned after the Federal Medicaid program, designed to provide no-cost or low-cost medical benefits to low income families. CalWORKs recipients are automatically eligible for no-cost benefits. Other families qualify based on income, and may qualify for benefits on a share-of-cost basis. Benefits are also available to qualified individuals, including undocumented aliens, for medical emergencies.

Each person eligible for Medi-Cal will receive a California Benefits Identification Card (BIC) which must be presented to any health care provider who will use the card to determine eligibility status. Not all health care providers participate in the Medi-Cal program, and inquiries should be made prior to receiving any medical services.

Families no longer receiving CalWORKs may still qualify for Medi-Cal benefits and should take advantage of this important safety net.

For more information or to apply, please visit www.mybenefitscalwin.org.

Who May Be Eligible For Medi-Cal
  • Children under the age of 21
  • Pregnant women
  • CalWORKs families
  • Adults with children linked to a CalWORKs deprivation
  • Aged, blind, and disabled individuals
Financial Eligibility
  • Property limits apply to all applicants except pregnant women and children ages 0 to 18
  • Income limits apply to no share-of-cost benefits. Those exceeding income limits may qualify for share-of-cost benefits
Additional Information
  • CHAMP-Net provides information to those helping low-income families find free or low cost health coverage for children and pregnant women.