General Information

Contact Dept

  • Address:
    2135 Fresno Street, Suite 100
    Fresno, CA 93721
  • DSS IVR System (Case Info):
    (559) 600-1DSS (1377) or toll-free 1 (877) 600-1377. To speak to a worker, call 1-855-832-8082 between 7:30am-4:30pm
  • Child Protective Services Hotline:
    (559) 255-8320 and / or (559) 266-2463 Fax Number
  • Elder Abuse/Adult Protective Services Hotline:
    1 (800) 418-1426 or (559) 600-3383 or (559) 230-1976 (Fax Number)
  • Email Department



IHSS Header

 Fresno Co IHSS Sequoia Bldg

Office Location:
Sequoia Building
821 North Clark St
Fresno, CA  93726

Mailing Address:
PO Box 1912
Fresno CA 93718-1912

Contact Us:
Main:  (559) 600-6666
Fax:    (559) 600-5400

Provider Call Center
(559) 600-5749


 The In-Home Supportive Services (IHSS) program arranges for and helps pay for services to enable elderly, blind or disabled persons to live safely and independently in their own homes. The Fresno County IHSS program is considered an alternative to out-of-home care, such as nursing homes or board and care facilities. The types of services that can be authorized through IHSS are chores and related services (such as housecleaning, meal preparation, laundry and grocery shopping), and personal care services (such as bowel and bladder care, bathing and paramedical services). Recipients of IHSS must receive supplemental Security Income (SSI) or meet other income eligibility requirements.

  FLSA Stopped

As stated in a press release from the State of California, Department of Social Services on January 15, 2015: 

"In view of the fact the Federal requirements relating to overtime payments have been vacated by the court, California will retain the program structure that existed before the Department of Labor issued the rule," said California Department of Social Services’ Director Will Lightbourne. "This means recipients of services will continue to receive all of the monthly hours they have been authorized, and will continue to receive their services from their provider of choice."  

All In-Home Supportive Services providers will continue to be paid straight-time at the locally bargained hourly wage, in the same manner in which hours were reported and providers were paid in 2014.  

You can read more in the documents linked below:  

PDF Important Notice to Recipients and Providers 
PDF California Department of Social Services Press Release

PDF Memorandum Opinion
Order Filed   
 Moved Recently?  Send us a Change of Address or Telephone Form.

 Register to Vote pic    Don't forget to update your Voter Regstration information!


Timesheet Mailing Address:
IHSS Timesheet Processing Facility
PO Box 2380
Chico, CA 95927-2380

Useful Publications: 

 Heat Brochure     Cold Brochure   

California Department of Social Services Links:

IHSS Recipient Resources - Recipient and Provider Handbooks and Job Agreements
Education Videos - Program Information and Working with Providers
Fact Sheets - General Program information and Provider Management

Related Websites:   

In-Home Supportive Services Advisory Committee  
IHSS Public Authority