General Information

Contact Dept

  • Address:
    2135 Fresno Street, Suite 100
    Fresno, CA 93721
  • DSS IVR System (Case Info):
    (559) 600-1DSS (1377) or toll-free 1 (877) 600-1377. To speak to a worker, call 1-855-832-8082 between 7:30am-4:30pm
  • Child Protective Services Hotline:
    (559) 255-8320 and / or (559) 266-2463 Fax Number
  • Elder Abuse/Adult Protective Services Hotline:
    1 (800) 418-1426 or (559) 600-3383 or (559) 230-1976 (Fax Number)
  • Email Department

 

 

IHSS Header

 
 Fresno Co IHSS Sequoia Bldg

Office Location:
Sequoia Building
3
821 North Clark St
Fresno, CA  93726


Mailing Address:
PO Box 1912
Fresno CA 93718-1912


Contact Us:
Main:  (559) 600-6666
Fax:    (559) 600-5400

Provider & Recipient Call Center
(559) 600-5749

 

 The In-Home Supportive Services (IHSS) program arranges for and helps pay for services to enable elderly, blind or disabled persons to live safely and independently in their own homes. The Fresno County IHSS program is considered an alternative to out-of-home care, such as nursing homes or board and care facilities. The types of services that can be authorized through IHSS are chores and related services (such as housecleaning, meal preparation, laundry and grocery shopping), and personal care services (such as bowel and bladder care, bathing and paramedical services). Recipients of IHSS must receive supplemental Security Income (SSI) or meet other income eligibility requirements.

 
 
  Restoration Header
 

July 2015
IHSS recipients should have received a Notice of Action and letter from the California Department of Social Services advising them of a proposed State Law to restore the 7% reduction which has been in effect since July 2014.  If approved, recipients will be able to receive the full amount of their authorized hours and should review the services and hours with their provider(s).  If, as a recipient, you have more than one provider and have signed a paper to assign or "lock in" the provider's hours to remain the same every month, please call the "Provider & Recipient Call Center" at (559) 600-5749, to update this information.  If you have only one provider and have not assigned your provider's hours in writing, there is no need to call.

To locate the amount of hours that are now available, recipients should look at the first page of the Notice of Action sent mid-June.

 
Changes to Timesheets
Beginning with July 2015, the IHSS Timesheets will now show the recipient's total monthly hours on the first pay period timesheet (1st to 15th) and the remaining hours will be on the second timesheet (16th through the end of month).
 
 
 
 
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Timesheet Mailing Address:
IHSS Timesheet Processing Facility
PO Box 2380
Chico, CA 95927-2380

   
Useful Publications: 

 Heat Brochure     Cold Brochure   

   
California Department of Social Services Links:

IHSS Recipient Resources - Recipient and Provider Handbooks and Job Agreements
Education Videos - Program Information and Working with Providers
Fact Sheets - General Program information and Provider Management

   
Related Websites:   

In-Home Supportive Services Advisory Committee  
IHSS Public Authority