The Child Protection Hotline is available 24 hours a day, 7 days a week
By law, certain professions are required to report suspected child abuse, neglect, and molestation. Reports must be done immediately by telephone and followed up with a SCAR within 36 hours of reporting.
Are You A Mandated Reporter?
Visit the website to learn what types of professions are legally required to report suspected child abuse and take advantage of the free online Mandated Reporter training.
Free Online Mandated Reporter Training
Child Protection Hotline (CPH) Purpose and Mission:
- Receive calls of abuse and neglect involving children and parents/guardians/caregivers in the home and assess the level of endangerment.
- Obtain factual information regarding a specific incident and generate a referral for investigation, if appropriate.
- Document and transmit all referrals of child endangerment to the appropriate office, timely.
- Ensure child safety and protection.
During the evening, at night, on weekends and on holidays, CPH will forward the information received to Standby Social Workers to provide protective services to children in life threatening situations. Social Workers are on-duty 24 hours to immediately investigate calls of abuse and neglect. Supervisors are also on-duty for case consultations and supervision.