General Information

Contact Dept

  • Address:
    2135 Fresno Street, Suite 100
    Fresno, CA 93721
  • DSS IVR System (Case Info):
    (559) 600-1DSS (1377) or toll-free 1 (877) 600-1377. To speak to a worker, call 1-855-832-8082 between 7:30am-4:30pm
  • Child Protective Services Hotline:
    (559) 255-8320 and / or (559) 266-2463 Fax Number
  • Elder Abuse/Adult Protective Services Hotline:
    1 (800) 418-1426 or (559) 600-3383 or (559) 230-1976 (Fax Number)
  • Email Department

home pic

IHSS Public Authority 
2025 East Dakota Avenue
2nd Floor
Fresno, CA  93726
Fax      (559) 243-7485

Change Center   (559) 600-5749
Provider Registry        (559) 600-5753
Provider Enrollments   (559) 600-5752
Provider Union - SEIU UHW West (559) 265-4890

Direct Deposit           1-866-376-7066
Wage Garnishments   1-916-551-1011

                  Adult Protective Services (559) 600-3383       
Child Protective Services (559) 600-8320 


  Additional Contact Information click here

  
WHAT IS THE PUBLIC AUTHORITY?
 
The Public Authority was created to help the Recipients of In-Home Supportive Services (IHSS) find Providers so they can remain in their home safely and independently. The Public Authority is the employer of record for the purpose of negotiating wages, benefits and working
conditions with the local union.  


WHAT IS THE PROVIDER REGISTRY? 

The Provider Registry maintains a database of Providers that have been screened and trained by the Public Authority.  The Provider Registry helps link IHSS Recipients to Providers. When an IHSS Recipient asks for help to find a Provider, the Public Authority matches Providers in the Registry to the Recipient's physical location, authorized tasks and work schedule. Since the Recipient is the employer, the Recipient will interview Providers and make a decision on who they will hire.
Recipients can also fire a provider at will.

 NEW TIMESHEET INFORMATION AND FORMS  click here 

                                                             

GENERAL PUBLIC AUTHORITY FORMS  click here 

REGISTRY INFORMATION click here

PROVIDER ENROLLMENT INFORMATION click here

TRAINING INFORMATION click here

MEDI-CAL FRAUD INFORMATION click here

EMPLOYMENT VERIFICATION INFORMATION click here 


    

IHSS Advisory Committee Link 

RESOURCES