General Information

Contact Dept

  • Address:
    2135 Fresno Street, Suite 100
    Fresno, CA 93721
  • DSS IVR System (Case Info):
    (559) 600-1DSS (1377) or toll-free 1 (877) 600-1377. To speak to a worker, call 1-855-832-8082 between 7:30am-4:30pm
  • Child Protective Services Hotline:
    (559) 255-8320 and / or (559) 266-2463 Fax Number
  • Elder Abuse/Adult Protective Services Hotline:
    1 (800) 418-1426 or (559) 600-3383 or (559) 230-1976 (Fax Number)
  • Email Department

Child Welfare Acronyms

ACF              Administration for Children & Families (ACF-Federal) External File
BCP              Building Community Partnerships
CALSWEC    California Social Work Education Center (CALSWEC) External File
CC25I            California Connected by 25 Initiative (CC25I) External File
CDSS           California Department of Social Services (CDSS) External File

CFS              California Children and Family Services Division (CFS) External File

CPS              Child Protective Services External File

CPYP           California Permanency for Youth Project (CPYP) External File

CWS/CMS    Child Welfare Services/Case Management System External File

CYC              California Youth Connection External File

DCFS            Department of Children and Family Services

ER                Emergency Response
ERDD           Eliminating Racial Disparity and Disproportionality

F2F               Family to Family

FFA              Foster Family Agency
FR                Family Reunification
ICWA            Indian Child Welfare Act FAQ (ACIN 04-43) External File

ILP                Independent Living Program
NREFM         Non-Related Extended Family Member
PPLA            Planned Permanent Living Arrangement
RDS              Recruitment, Development and Support
SDM             Structured Decision Making (SDM) External File

SE                Self Evaluation

SW               Social Worker
SWERT         Social Welfare Evaluation, Research and Training Center (SWERT) External File
TDM              Team Decision Making
VFM              Voluntary Family Maintenance