General Information

Contact Dept

  • Address:
    2135 Fresno Street, Suite 100
    Fresno, CA 93721
  • DSS IVR System (Case Info):
    (559) 600-1DSS (1377) or toll-free 1 (877) 600-1377. To speak to a worker, call 1-855-832-8082 between 7:30am-4:30pm
  • Child Protective Services Hotline:
    (559) 255-8320 and / or (559) 266-2463 Fax Number
  • Elder Abuse/Adult Protective Services Hotline:
    1 (800) 418-1426 or (559) 600-3383 or (559) 230-1976 (Fax Number)
  • Email Department

Child Care Services

For more information on child care, please call (559) 600-3713
group of children

We understand that participants may need more than just training and job counseling to successfully participate in Welfare-to-Work. We can help arrange and pay for childcare.

The CalWORKs Child Care program has three stages:

Stage One

This stage provides child care for families receiving cash aid, and who need child care to participate in a Welfare-To-Work activity (which includes employment).

Stage Two

This stage will begin once a job has stabilized, or when the case is being discontinued from cash assistance, and the family still has a need for child care assistance in order to be self-reliant. The family can remain in Stage Two for up to two years after cash aid ends. Stage Two childcare requires a referral to a local Alternative Payment Provider (APP).

Stage Three

This stage will be administered by other subsidized child care programs, including APP's, state preschool programs, childcare centers funded by the State, etc. Placement will depend on availability of funding. Once placed in a Stage Three child care slot, the family may continue receiving benefits until they are no longer eligible for subsidized child care (when the family's income is greater than the 70% of the State median income or the children are over age 12).